If you’ve been in the hair and beauty industry for any length of time, you’ll definitely be able to relate to these scenarios…
You have that one client who expects you to perform miracles
“Hey girl, I saw this cute photoshoot with Beyonce, can you make me look like her?”
These days, most clients start their appointment with a picture they found on Instagram and request to have the exact look. As beauty professionals we try our best, but not even the most talented beauty pro in the world can work some of the miracles that our clients ask for!
There’s always that one person who wants a discount
“ I brought my own comb, rollers and holding spray – do I get a discount?”
Our prices are written on our website, social media pages and forehead! Yet there’s always that one client who negotiates down every penny.
Whenever someone says “I know people who charge less.” always remember, you know clients who pay more.
Everyone expects you to look amazing 100% of the time!
We spend so much time making everyone else look beautiful that we rarely have any time for ourselves. On a good day, a slick of lipstick and a bit of mascara is a major win. On other days, please just be happy that we showed up!
You’re also an untrained psychologist, therapist, counsellor and life coach.
Our mind is a treasure box of secrets that we’ve sworn never to reveal. Clients just love to tell us all their problems and when it’s juicy we just love to listen. Some clients feel like extended family, we know everything about them from their children’s names to their lying, cheating husband’s new girl!
We’ve become expert problem solvers but some of us have also mastered the art of pretending to listening while actually you’re just thinking of what to eat next.
We may not have a formal degree in psychology but we definitely have the daily qualifications to be one.
Your social life is non-existent.
Don’t ask me what time I finish work, if I’m available to come to dinner next Wednesday evening, or if I’ll be at your wedding in 2030, in fact what’s today’s date again?
As a beauty professional, our client’s own our calendar. Time is money and we go where the money is. As much as I love my friends, I have to send my apologies – Shannon has a hot date tomorrow night and will be in my chair from 5pm to get slayed!
We all have that one client who always shows up late but is always in a rush!
There is always always that one client that swans in like a whirlwind 25 minutes late and expects you to still finish on time! They completely mess up the diary for the rest of the day but they’re loyal and have a personality that brightens your day so you love them anyway!